Topics: Leadership

Eliminating cost barriers
 with a focus on need

Antonya English | June 6, 2016
Former University of Richmond president Ed Ayers was in the midst of developing a comprehensive strategic planning initiative entitled “The Richmond Promise” when he and his staff decided upon a policy that has changed the educational landscape for students who desire to attend the university. Read more

The leader’s role in changing culture

Dr. Jim Earle | December 2, 2015
Dr. Aretha Pigford, in the forward to Leonard Pellicer’s book, Caring Enough to Lead, describes leadership this way: “Authentic leaders are people who do what they do because of a genuine desire to make things better for others. The fact that a personal sacrifice might be required does not stop them. Simply stated, they care enough to lead.” Read more

Leadership sustainability 
in operations and practices

Sandy Smith | December 2, 2015
How Arizona State is making efforts to involve students and faculty in improving sustainability. Read more

Progressing as institutional leaders through deliberate engagement in student development and experiential learning

Dr. Jeffrey Pittman | December 2, 2015
From an operational standpoint, auxiliary services directors and staff members have been recognized as higher education professionals for many years. Campus service specialists have consistently handled the important work of providing a wide range of goods and services at colleges and universities. Read more

How diversity in leadership sets the stage for success in campus auxiliaries

Sarah Murphy | December 2, 2015
“Rock on!” It’s a common phrase you’ll hear in the halls of Virginia Commonwealth University’s Department of Business Services, located at the corner of Broad and Harrison in downtown Richmond, Virginia. The speaker, assistant vice president Diane Reynolds, is one to celebrate team successes – and in recent years, there hasn’t been a shortage of them in the modest, 17-employee department. Read more

In auxiliaries, there’s another 
important bottom line

Kim Adams | December 2, 2015
To remain relevant, auxiliaries are expected to contribute in ways significant to campus leaders. While traditionally financial, these contributions can be more than that. The University of Wisconsin-Whitewater has received the attention of campus leaders, and also from the Association of American Colleges and Universities (AAC&U) by showing that through on-campus student employment, auxiliaries can contribute to higher graduation and retention rates. Read more

The power to compete

Dr. Tamela Hawley, Dr. Hank Dunn, Don Penrose and Peter Bosco | June 4, 2015
Community college graduation rates have been alarmingly low. In 2012, California Gov. Jerry Brown signed the Student Success Act into law. Intended to improve educational outcomes for community college students and better prepare the workforce for the state’s changing economy, this act contained 22 recommendations aimed at restructuring student support services, improving consistency and efficiency, and increasing completion rates within the 112-campus system. Read more

The smartphone and laundry

David F. Drake | June 4, 2015
Mobile apps offer convenience and support. Read more

Meet CASP: Glenna Muncy

Julie Ahlgren | June 4, 2015
CASP is a four-year certification for aspiring Auxiliary Services Professionals. It is the industry standard for the business of higher education. Obtaining CASP demonstrates expertise, proves aptitude, and reveals excellence. Learn more about the certification in this interview with a current CASP. Read more

Onward and upward

Dr. Jeffrey Pittman | March 5, 2015
In recent times, the higher education world has been inundated with discussion and publications about the need for change. Issues of financial struggle and academic quality have been raised that call into question the future feasibility of the traditional higher education operating model. Innovative approaches and, yes, even outright entrepreneurship, are routinely touted as the solutions to college and university financial viability and institutional sustainability in the decades ahead. Read more

A traffic jam model 
of leadership

Burt Reynolds, MBA, CCSP | March 5, 2015
The commonalities between good drivers
 and good leaders. Read more

A fresh perspective

Karla Sandwith | December 2, 2014
Incoming president Kathryn Le Gros, CASP embodies the leadership qualities shared by former NACAS presidents: a clear sense of purpose, an innovative vision, and a steadfast commitment to service. Read more

Going global

Fiona Soltes | December 2, 2014
U.S. and overseas institutions seek to understand and serve international students Read more

Leaving a footprint

Melissa Moore | October 17, 2014
Regardless of what category our legacies are determined to be, we should plan for them, when possible, and make the most of them. Read more

Lyn Heward on inclusive excellence

Fiona Soltes | June 2, 2014
Former director of creation for Cirque du Soleil shares keys for encouraging diversity and inclusion. Read more