Topics: Student Services

Parking campaign advances mission to help students save

Lauren Beaver and Elizabeth Messer | June 6, 2016
The University of Texas at San Antonio (UTSA) Business Auxiliary Services (BAS) oversees a variety of services, including parking, campus transit, dining, the campus stores, vending, and the UTSA ID card. With approximately 29,000 students and more than 4,000 faculty and staff, we constantly seek new and unique ways to better educate our campus community and benefit our entire community. Read more

Lewis-Clark Presidential Work Scholars Program

Erin Cassetto | June 6, 2016
At Lewis-Clark State College in Lewiston, Idaho, the Presidential Work Scholars program is designed to reduce student loan debt. Read more

In auxiliaries, there’s another 
important bottom line

Kim Adams | December 2, 2015
To remain relevant, auxiliaries are expected to contribute in ways significant to campus leaders. While traditionally financial, these contributions can be more than that. The University of Wisconsin-Whitewater has received the attention of campus leaders, and also from the Association of American Colleges and Universities (AAC&U) by showing that through on-campus student employment, auxiliaries can contribute to higher graduation and retention rates. Read more

‘Old main’ to new main

Craig Welsh and Jeff Ederer | October 9, 2015
For the last 15 years, students, faculty and staff at Johnson & Wales University’s Denver Campus have been waiting patiently for the day that renovations would take place inside the centerpiece of campus—Centennial Hall—a national historic landmark that has been shuttered for 30 years. Read more

Everything you need to know about mobile

Ben Anderson | June 4, 2015
Using mobile technology as a tool to solve real-world problems on campus. Read more

The power to compete

Dr. Tamela Hawley, Dr. Hank Dunn, Don Penrose and Peter Bosco | June 4, 2015
Community college graduation rates have been alarmingly low. In 2012, California Gov. Jerry Brown signed the Student Success Act into law. Intended to improve educational outcomes for community college students and better prepare the workforce for the state’s changing economy, this act contained 22 recommendations aimed at restructuring student support services, improving consistency and efficiency, and increasing completion rates within the 112-campus system. Read more

The new technology challenge

Lee Chaharyn, RD | June 4, 2015
Who hasn’t called the university’s help desk, desperate for assistance on a Friday afternoon as an invading virus or the blue screen of death commandeers the computer, right at a crucial moment? Read more

Marketing across mediums

James McHaley | March 5, 2015
As auxiliary services professionals, we know how important marketing is to the success of our services and to our students. It’s important to remember that there are a number of ways—or mediums—to communicate our messages to target audiences. Read more

A new way of thinking

Sandy Smith | March 5, 2015
Marketing auxiliary services—both to students and university stakeholders—requires a new approach Read more

Pride, spirit, and tradition

Dr. Jeff Zeilenga and Dr. Michelle Mazza Froese | March 5, 2015
Endearing words to manage your brand, grow your bottom line, 
and invigorate your campus. Read more

Creating a customer-centric culture

Anna Hintz | October 17, 2014
At Brockport Auxiliary Service Corporation (BASC) at The College at Brockport, customer service is critically important to what we do. It aligns to our mission of supporting the strategic initiatives of the college, which are all about student success, and our vision of providing a positive experience each and every time we interact with the campus community. Read more

Web design for inclusive excellence

Olabisi “Bisi” Ladeji Okubadejo | June 2, 2014
The ability to surf the web easily is taken for granted by many. However, for persons who are blind or have low vision, are deaf or hard of hearing, or who have mobility impairments that affect their ability to use a mouse, many web pages are accessible only if institutions have made a deliberate decision to provide equal access to persons with disabilities. Read more

Planning for inclusive conferences

Rebecca Flintoft, CASP | June 2, 2014
Whether you are on the host committee for a regional or national conference, or you provide conference services on your campus, the choices you make in the planning process can significantly impact the inclusiveness of the conference. Read more