This is such an exciting time of year, when we in Auxiliary/Ancillary Services welcome new and returning students to campus with new or reimagined programs and services. Months of construction or program review are complete and launched. How satisfying is that, to see students enjoying the fruits of our labor?
So who is the “we” in Auxiliary/Ancillary Services? We provide important services on campus that are typically self-funded – meaning those that tuition and state/provincial funds do not subsidize. We likely represent/oversee different groups of services on each campus. We are professionals who respect and abide by a code of ethics. We belong (or we should!) to NACAS, to remain current with trends in our industry and con-tribute to the development of the industry.
NACAS provides many programs and services to support the professional growth of those in Auxiliary/Ancillary Services. The CASP certification, annual national and regional conferences, webinars, volunteer leadership opportunities, as well as the quarterly publication are just a few.
This past summer NACAS asked you to participate in one or two surveys (depending on your role at your institution). The first asked you to identify areas and depths of your responsibility at your institution as it related to Auxiliary/Ancillary Services. This was to update information for our CASP certification database, as our certification program will be undergoing some review in the next year. The intent of the certification pro-gram is to test and certify professionals in areas that reflect Auxiliary/Ancillary Services. The last time this was done, there were five areas identified as being representative of a majority of Auxiliary/Ancillary Services professionals: Bookstore, Food Services, campus card, commercial/retail, and facilities. So the CASP exam was built to test competencies in these five areas. Of course, there are lots of other departments and areas that Auxiliary/Ancillary Services professionals are responsible for on campus, but just not the same ones. After the upcoming review, the group of five may change, or it may expand. This will reflect how the roles of Auxiliary/Ancillary Services are changing on campus.
The second survey asked of your desires and expectation from NACAS. What is NACAS doing well? What else could we be doing? What could we be doing more? What are the opportunities to provide better, more relevant services? The results of this survey will be used by the NACAS Board of Directors and many of NACAS committees to develop long term plans.
This is my last Presidential Perspective column, as my term as President for NACAS ends at the national Annual Conference in San Antonio Nov. 1-4. As always, if you have any thoughts or concerns about NACAS that you would like to share, please be in touch. I hope to see you in San Antonio, as the conference planning committee has injected some innovative ideas for delivering educational programs, and I anticipate that the networking opportunities will be unsurpassed.
All the best for this new school season!